As you are well aware, weather forecasters are tracking a major nor’easter that could slam our region with blizzard-like conditions on Tuesday into Wednesday. The storm is expected to bring high winds and significant snowfall of approximately 1-2 feet of heavy, wet snow.
National Grid is urging customers to prepare for potential power outages as the late-winter storm is forecasted to impact most of New England tomorrow. Meteorologists are projecting as much as two feet of heavy, wet snow, accompanied by high winds (attached is our release).
We spent the weekend readying equipment and staff, and secured additional outside crews to help with possible service interruptions. Nearly 600 crews will be on hand in Massachusetts and Rhode Island for outage response. These individuals will be supported by hundreds of others tasked with damage assessment, downed wires, logistics, materials, dispatching, safety, and a myriad of other functions that back the restoration process.
As National Grid prepares for this storm event, we encourage customers to prepare as well and keep these important safety tips in mind:
Important Safety Tips
- National Grid customers who experience a power outage can quickly report it by visiting the Outage Central (link to: https://www.nationalgridus.com/outage-central) section of our website where you can also view outage maps, safety tips and more. Power outages can also be reported by calling National Grid at 1-800-465-1212. Do not assume that someone else has reported the outage.
- Never touch downed power lines, and always assume that any fallen lines are live electricity wires. Be sure to stay away from the downed wire and anything that it may be in contact with. If you seea downed wire, report it immediately to National Grid or to your local authorities.
- People who depend on electricity-powered life support equipment, such as a respirator, should let National Grid know. To register as a life support customer, call us at 1-800-322-3223.
- Please drive carefully and use caution when driving near any repair crews working to restore power.
- Be sure to check on elderly family members, neighbors and others who may need assistance during an outage period.
Electricity & Generator Safety
- If you use a generator to supply power during an outage, be sure to operate it outdoors. Before operating a generator, disconnect from National Grid’s system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize the safety of line crews and the public.
- If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored.
- Remember, it’s not safe to work in an elevated bucket during periods of increased wind gusts. Our line workers begin restoration work only when conditions are deemed safe.
- The buildup of ice and snow around or over gas meters and vents for natural gas appliances could pose a serious safety risk. Ice and snow falling from a roof can damage gas meters or service connections to customers’ homes or businesses, resulting in a gas leak.
- Ice and snow blocking vents could cause carbon monoxide (CO) to back up into a building and result in carbon monoxide poisoning for those inside. To avoid these dangers, National Grid advises natural gas customers to closely inspect areas around and over gas meters, service hook-ups and vents for ice and snow that could damage equipment or prevent CO from properly venting.
Stay Connected to National Grid
National Grid provides multiple channels for customers to learn about service issues and interruptions during storms:
- Download our mobile app, available in iTunes and GooglePlay stores – for outage maps, outage reporting tools, safety info and more.
- Text the word STORM to NGRID (64743) in order to register for broadcast emergency alerts.
- Visit the Outage Central (link to: https://www.nationalgridus.com/outage-central) portion of our website.